We're here to help you

We're here to help you

At scil animal care company we understand the importance of service and support. Our commitment to you begins the day you purchase a scil diagnostic instrument. Be assured that whether you are enrolled in an original warranty program or an extended warranty you will have full access to the industry's best support.

Our state of the art service and repair facility is located in Gurnee, IL, this location also serves as our training center. Here we provide technical training to our scil personnel as well as our distributors and service partners. We are able to provide you, our customers, with the very best service and technical support for your instruments. Our staff of technicians has been factory trained and certified to repair your diagnostic laboratory equipment according to the manufacturer's specifications.

We are here when you need us as we provide our customers with 24/7 technical support. All repairs are completed with new, genuine replacement parts direct from the factory. scil is dedicated to providing our customers with both high-quality and reliable service. Please feel free to contact us for all of your service and support needs.

Contact our Service Teams
Laboratory & Orthopedic Support:
Phone: 1-877-724-5838
           Option 1: Technical Support
           Option 1: Laboratory and Orthopedic Technical Support
Email: Click here to fill out a request for a Laboratory Technical Support call back 


Imaging Support:
Phone: 1-877-724-5838
           Option 1: Technical Support
           Option 2: Digital Imaging Technical Support
Email: Click here to fill out a request for an Imaging Technical Support call back